Privacy Policy
Apple Healthcare Group respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how we may collect, use, disclose, and protect information obtained through our website and other interactions with our organization.
Information We Collect
We may collect personal information that you voluntarily provide to Apple Healthcare Group, including your name, telephone number, email address, and other information you provide when you:
- Request or schedule an appointment
- Contact our office by telephone
- Submit a form through our website
- Communicate with us by email or text message
- Register for or receive services from Apple Healthcare Group
Our website may also automatically collect certain technical information, such as IP address, browser type, device information, and website activity through cookies and similar technologies.
How We Use Information
Apple Healthcare Group may use information we collect to:
- Respond to inquiries and appointment requests
- Schedule and manage appointments
- Communicate with patients regarding their care or account
- Send appointment confirmations, reminders, and follow-up communications
- Send patient account or billing notifications
- Provide requested services and information
- Operate, maintain, and improve our website and services
- Meet legal, regulatory, security, and compliance obligations
How We Share Information
Apple Healthcare Group does not sell personal information.
We may share information with service providers that perform services on our behalf, such as website hosting, communications, information technology, payment processing, or other operational services. We may also disclose information when required by law or when necessary to protect our legal rights.
SMS opt-in information and consent will not be sold or shared with third parties for marketing or promotional purposes. Information may be provided to service providers solely as necessary to facilitate communications or provide services on our behalf.
Cookies and Website Technologies
Our website may use cookies and similar technologies to operate the website, understand how visitors use it, improve website performance, and support appropriate marketing and analytics activities.
Users may be able to control certain cookies through their browser settings or the cookie preference tools provided on our website.
SMS and Text Messaging
Apple Healthcare Group may collect your mobile telephone number when you schedule an appointment, contact our office, complete a website form, provide information to our staff, or otherwise consent to receive text messages.
If you opt in to receive SMS messages from Apple Healthcare Group, you may receive messages including:
- Appointment confirmations and reminders
- Follow-up communications
- Patient account and billing notifications
- Administrative communications related to your care or account
Consent to receive SMS messages is not a condition of receiving healthcare services from Apple Healthcare Group.
SMS opt-in information and consent will not be sold or shared with third parties for marketing or promotional purposes.
SMS Terms & Conditions
By opting in to receive text messages from Apple Healthcare Group, you agree to receive SMS communications related to your appointments, care, account, billing, and other administrative matters.
Message frequency may vary. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider
Opting Out
You may cancel SMS communications at any time by replying STOP.
After sending STOP, you may receive a message confirming that you have been unsubscribed. You will no longer receive SMS messages from Apple Healthcare Group through that messaging program unless you subsequently opt in again.
Getting Help
For assistance with SMS messaging, reply HELP or contact Apple Healthcare Group directly using the contact information provided on our website.
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
Questions regarding your wireless plan, messaging charges, or data charges should be directed to your wireless provider.
HIPAA and Health Information
Certain information maintained by Apple Healthcare Group may constitute Protected Health Information and be subject to the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and other applicable healthcare privacy requirements.
Where applicable, the use and disclosure of Protected Health Information is governed by Apple Healthcare Group’s Notice of Privacy Practices. If there is a conflict between this website Privacy Policy and the Notice of Privacy Practices concerning Protected Health Information, the Notice of Privacy Practices governs.
Security
Apple Healthcare Group uses reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, electronic communication, or information system can be guaranteed to be completely secure.
Children’s Privacy
Our website is not intended to collect personal information directly from children without the involvement of a parent or legal guardian where such involvement is required by applicable law.
Changes to This Privacy Policy
Apple Healthcare Group may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal requirements. Updates will be posted on this page with an updated effective date.
Contact Us
Questions about this Privacy Policy or Apple Healthcare Group’s privacy practices may be directed to Apple Healthcare Group using the contact information provided on our website.